Melbourne Airport Parking Guide — Legal
Privacy Policy
This policy explains how the Melbourne Airport Parking Guide website handles personal information. It covers what is collected when you use the site or send a message through the contact form, why it is collected, and how to make a request about your information.
Information collected
When you use this guide to compare Melbourne Airport parking, very little personal information changes hands. The site does not operate parking bookings, so it does not hold booking records, licence-plate files, flight numbers or payment details. Two practical groups of information matter here: what you choose to send, and what your browser shares automatically.
Contact form details you type
If you send a message through the contact page, the site keeps the name, email address and message text you enter. That is the only personal information you provide directly, and it is used only to read and reply to that enquiry.
Standard technical information
Your browser generates routine technical details such as pages viewed, device type and general location derived from your IP address. This helps show whether parking Melbourne Airport pages load correctly and which arrival guidance visitors actually use.
Booking and payment records
Pre-bookings for airport parking are completed with Melbourne Airport, not with this guide. Booking confirmations, entry QR codes and charges stay with the airport operator. If you need a receipt or need to change a booking, contact the airport directly on +61 3 9297 1600.
Use and limits
Why information is collected
Contact form details are used to read and respond to your enquiry, and to correct or update content where your message identifies an error. If you point out that a terminal walk time, price note or direction on the site no longer matches what you found at Arrivals Drive, Melbourne Airport VIC 3045, that message helps fix the page.
Technical information is used to understand how the site is used and to keep it working. It shows which airport parking guides are opened before a trip, whether pages fail on mobile, and where plain wording would help. Information is not used for marketing purposes, and the site does not build profiles for advertising.
If you are unsure whether your question needs personal details at all, many queries do not. Timetable, terminal and price questions can usually be answered from the Help and FAQ and Arrival Guide without sharing anything extra.
Cookies and similar technologies
The site uses cookies and similar technologies. Their use is described in the Cookie Policy, which forms part of this policy. You can control cookies through your browser settings, though some site functions may not work as intended if cookies are disabled. For the full detail, see the Cookie Policy.
Disclosure
Sharing and disclosure
Personal information submitted through this site is not sold. It may be disclosed where required by law, or to service providers that support the operation of the site, such as hosting providers, under appropriate confidentiality arrangements.
In practice that means a message you send is seen only by the people who run this guide and the technical services that deliver the site. There is no advertising exchange, no list sharing, and no transfer tied to Melbourne Airport parking bookings, because those records are held by Melbourne Airport.
Questions about a disclosure go through the contact page with the date and subject of your original message.
Retention
Keep only as long as needed
K
Contact messages
Retained for as long as needed to deal with the enquiry and any follow-up, after which they are deleted or anonymised. A correction about airport parking signs or terminal paths is kept until the page is fixed and checked.
T
Technical information
Retained for the period used for site analysis. Aggregated visit patterns help the guide keep Melbourne Airport parking pages accurate across seasons without keeping detail tied to one person.
E
End of need
When the reason ends, the detail ends. Deletion or anonymisation removes names, addresses and message content so remaining counts cannot be traced back to an individual traveller.
Last updated 20 October 2026. If this date changes, the revised policy replaces earlier versions on this page.
Access, correction and contact
You can request access to the personal information held about you, ask for it to be corrected, or ask for it to be deleted, by using the contact page. Requests will be handled within a reasonable period. Include the email address you wrote from and, where helpful, the date and subject of your message so the right enquiry can be found.
This site is a guide and does not operate parking bookings, so booking records are held by Melbourne Airport, not by this site. For anything tied to a stay in a terminal car park — entry records, charges or number-plate reads — contact the airport operator directly rather than this guide.
Melbourne Airport Parking Guide, Arrivals Drive, Melbourne Airport VIC 3045, Australia. Open 24 hours, 7 days a week for travel reference. Email [email protected], phone +61 3 9297 1600.
How to write your request
-
Say what you want
Access, correction or deletion — one clear line is enough. Example: please send a copy of the message I submitted on 12 September.
-
Prove it is you
Write from the same email address where possible. That keeps another traveller's parking Melbourne Airport enquiry from being shared by mistake.
-
Allow a reasonable period
Most requests are answered in order of arrival. If the matter is urgent, note the reason and a daytime contact in your message via Contact.