Contact — Arrivals Drive, Melbourne Airport VIC 3045
Contact this parking guide
Questions about our Melbourne Airport parking notes go here. Booking, barrier and charge questions go straight to the airport help centre.
Request routing
Send a question about parking Melbourne Airport notes
Use this form for questions about the information on this site: something out of date, a section that did not answer your question, or a correction for our Melbourne Airport parking pages. Tell us which page you were reading and what you expected to find. Messages here go to the guide inbox, not to the airport parking system.
Guide contact ledger
Open 24/7Parking help centre — phone
+61 3 9297 1600For booking changes, QR problems at the barrier, overstay and refunds.
Airport address
Arrivals Drive, Melbourne Airport VIC 3045, Australia
Set your specific car park in navigation, not the generic airport pin.
Hours
Open 24 hours, 7 days a week
Car parks run around the clock. Guide replies arrive on business days.
Have these ready for the airport
- Booking reference and travel dates as shown on your confirmation.
- Flight number and terminal, so staff can place your car correctly.
- QR code on a charged phone, plus the card used if payment needs checking.
What we can help with, and what goes to the airport
Guide
How airport parking products differ
We explain short stay, long stay, value and premium picks in plain words, which terminal each serves, and how the online booking flow runs from dates to QR entry.
Guide
Which car park suits your terminal
Tell us your terminal, stay length and who is travelling. We point to the right airport page and the maps to check before you set off, so parking Melbourne Airport trips start calmly.
Airport
Bookings, barriers, charges and refunds
Changes, cancellations, QR failures at the gate, overstay charges and refunds sit with the Melbourne Airport parking help centre. Only they can open your reservation and act on it.
We do not run the car parks, hold payments or change reservations. That separation keeps advice honest: we describe how melbourne airport parking works, while the airport team handles your booking itself.
Phone support
Call for bookings. Write for guide notes.
For booking questions and car park access issues, call Melbourne Airport on +61 3 9297 1600. For content questions about this guide, use the form above and name the page you were reading. Separate inboxes mean faster answers on both sides.
Guide inbox
Content replies
Airport line
Booking help
Urgent barrier fault
Call now
Car parks
Open 24/7
Messages sent here update our pages where something is wrong or unclear. We cannot give booking-specific answers by return, so if your flight is close, call rather than wait on the form.
Find Melbourne Airport parking
Melbourne Airport sits at Arrivals Drive, Melbourne Airport VIC 3045, Australia. If you are driving, set your chosen car park as the destination rather than the generic airport pin, because car park entries sit apart from the terminal forecourt. Airport-published car park maps are worth a look before you leave — they show which lane feeds which deck.
Driving tip
Save the terminal and the car park as two stops. That way a late change of airport parking still leaves you with a clean route to the right boom gate.
Arrivals Drive — terminal precinct
Open larger mapBefore you write
Most airport parking answers are already on the FAQ
The help and FAQ page covers bookings, payments, QR code entry, shuttle buses and terminal access. A quick check there settles most questions without a wait — and if you still need us, your note will be sharper for it.
Entry lane — boom gate open at sunset
Guide photo
Should I write or call?
Write here about guide wording, a missing detail, or a map that no longer matches. Call +61 3 9297 1600 about a live booking, a closed barrier, or money already charged.
What makes a useful content note?
Name the page, quote the line that confused you, and say what you were trying to do — park for a weekend, meet arrivals, catch an early flight. That context lets us fix the right paragraph.
How fast will the guide reply?
Content notes are read and folded into updates where something is wrong or unclear. There is no booking desk here, so urgent travel problems should always go by phone.
Choose your next step
Three flags for the road ahead
If your question is about words on these pages, send it and we will sharpen them. If it is about metal, barriers and money, the airport team holds the keys. Either way, start from the right flag.
Long stay deck — evening calm
Options
Arrival moment — keys in hand
Arrival guide